By registering or placing an order on this website, you consent to the collection, use and transfer of your information under the terms of this policy.
Information that we collect from you
• When you visit, register or order products or services on www.childmindingnorthants.org.uk or www.childmindinguk.com you may be asked to provide certain information about yourself including your name, contact details and credit or debit card information.
• We may also collect information about your usage of our website as well as information about you from messages you post to the website and e-mails or letters you send to us.
• To maintain customer service standards and to assist staff training, we may record and monitor incoming calls.
Use of your information
• Your information will enable us to provide you with more relevant information and to supply the goods or services you have requested. It will also enable us to bill you and to contact you where necessary concerning your orders.
• We will also use and analyse the information we collect so that we can administer, support, improve and develop our business.
• In particular, we may use your information to contact you for your views on our services and to notify you occasionally about important changes or developments to the website or our services.
• Further, where you have consented, we might also use your information to let you know by email about other products and services which we offer which may be of interest to you.
• If you change your mind about being contacted in the future, please let us know.
Disclosure of your information
• The information you provide to us may be accessed by or given to third parties. Those parties process information, fulfil and deliver orders, process credit card payments and provide support services on our behalf.
• We may also pass aggregate information on the usage of our website to third parties but this will not include information that can be used to identify you. We will always take steps to ensure that your information is used by third parties in accordance with this policy.
• Unless required to do so by law, we will not otherwise share, sell or distribute any of the information you provide to us without your consent.
• Cookies are small amounts of information which we may store on your computer.
• Cookies make it easier for you to log on to and use the site during future visits. They also allow us to monitor website traffic and to personalise the content of the site for you.
• You may set up your computer to reject cookies by following the relevant instructions which can be found at www.aboutcookies.org. In that case, you may not be able to use certain features on our site.
Security and data retention
• We employ security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage.
• We will retain your information for a reasonable period or as long as the law requires.
Accessing and updating
• You are entitled to see the information held about you and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date.
• If you wish to do this, please email email@example.com. We are entitled by law to charge a fee of £10 to meet our costs in providing you with details of the information we hold about you.
• All comments, queries and requests relating to our use of your information are welcomed and should be addressed to firstname.lastname@example.org.